Contact

Let's talk.

Questions, partnerships, press or feedback — we'd love to hear from you. Most messages get a reply within a few hours.

support@muuva.com

Phone

+41 44 123 45 67

Office

Bahnhofstrasse 21, 8001 Zürich

Hours

Mon–Sat · 9:00 — 19:00 CET

Headquarters

Muuva Technologies

Bahnhofstrasse 21, 8001 Zürich, Switzerland

Live now

Average response: under 60 seconds.

Support center

We're here whenever you need us

Three ways to get help — pick whichever fits your moment.

Tap the help icon inside any Muuva app for instant chat with our team.

Step-by-step guides, troubleshooting and account answers.

Detailed issues? Email support@muuva.com and we'll dig in.

FAQ

Our team replies to most messages within 2–4 business hours. Urgent in-app issues are handled 24/7 from the help center inside the app.

Drop us a note with 'Partnership' in the subject. Our BD team will get back within one business day.

Yes — call us between 9:00 and 19:00 CET. Outside hours, in-app chat is the fastest path to a human.

Our HQ is in Zürich, Switzerland, with field teams across 50+ cities.

Please include device, OS version and a short description. Screenshots help us reproduce faster.

Stay in the loop

Product updates, behind-the-scenes and city launches — straight from the team.